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Southwick - Etiquette and Booking
Etiquette
- Classes are for participants of 16 years and over. Children are not permitted in the classes.
- Participants are required to check in at reception prior to the class and collect a ticket. The ticket will be collected
by a member of staff so please hold on to it.
- Please wait for the previous class to exit before entering.
- Latecomers will not be admitted to the class if they are more than 5 minutes late. Please allow ample time for
equipment to be set up.
- Please wear appropriate clothing and footwear for all classes. Footwear must be a supported sports or aerobic
trainer. No outdoor trainers.
- Jewellery should be kept to a minimum.
- No food or gum is to be brought into the class.
- All mobile phones must be switched off before entering a class.
- Please keep personal belongings in the studio to a minimum. Please use the lockers provided.
- Any injuries or health conditions which you feel may affect your ability to participate fully in the class must be
brought to the attention of the instructor before the class commences.
- All classes are multi level unless stated otherwise.
- In the event that a class has 3 participants or fewer the instructor reserves the right to cancel the class.
- Please do not put equipment away until the class has ended.
- Due to health & safety reasons it is important to remain in the class until the end.
- The instructor reserves the right to refuse entry to a class.
Booking
- Platinum members can book 8 days in advance.
- Standard members can book 7 days in advance.
- Non-members can book 7 days in advance however payment must be made at the time of booking.
- Both Platinum & Standard members may book all classes online. Simply contact reception for your Member ID and
PIN number and then log on to: www.impulseleisurebookings.co.uk
We operate a 24 hour cancellation policy.
- After the 3rd failure to show or 3rd cancellation giving less than 24 hours notice in a 6 month period the member
will lose pre-booking rights for 3 months.
